| 題庫總數：20 | ||
| 是非題：0 | ||
| 選擇題：13 (A：4、B：3、C：5、D：1) | ||
| 多選題：7 | ||
| roddayeye整理 | ||
| Q | When you write a letter, you should always indicate the date, Do you know which date format is the USA date format? (Single Choices) | |
| v | MM/DD/YYYY | |
| DD/MM/YYYY | ||
| YYYY/DD/MM | ||
| YYYY/MM/DD | ||
| Q | When you are preparing for the writing, what do you need to do in this step? (Multiple Choices) | |
| v | Produce an outline, decide your subject and plan the paragraphs | |
| v | Study the letter you want to reply to carefully, | |
| v | Prepare the material before you write, | |
| Proofreading and editing is a checking process, | ||
| Q | You are writing a letter to introduce famous tourist spots to a foreign city government to promote tourism in Taiwan, Which order you should apply? (Single Choice) | |
| Time order | ||
| Process order | ||
| Importance order | ||
| v | Spatial order | |
| Q | If you always check everything carefully before you send the letter, Which principle do you apply? (Single Choice) | |
| conciseness | ||
| concreteness | ||
| v | correctness | |
| completeness | ||
| Q | an official letter we should write the recipient's address in right-hand top corner. (Trun/False) | |
| Trun | ||
| v | False | |
| Q | Which abbreviations will we use to refer to a document code to avoid possible confusion? (Multiple Choices) | |
| Enc, | ||
| Encl, | ||
| v | Re | |
| v | Ref | |
| Q | In a letter when do you use yours faithfully? (Multiple Choices) | |
| v | Dear Madam | |
| Dear Miss brook | ||
| v | Dear Sirs | |
| Dear Jack | ||
| Q | When you write an official letter in the indented style, which parts of a letter do you need to indent? (Multiple Choices) | |
| v | letterhead | |
| recipient’s address | ||
| Salutation | ||
| v | each new paragraph in the body content | |
| Q | One of email features is "once you click the "send" key, you can’t take it back," (True/False) | |
| v | True | |
| False | ||
| Q | What does courtesy mean? (Single Choice) | |
| v | politeness | |
| clear and specific | ||
| check everything carefully | ||
| be positive and helpful | ||
| Q | n you write an envelope, you should write the recipient’s name and address in the center of the envelope and the recipient’s name should be written in the second line. (True/False) | |
| True | ||
| v | False | |
| Q | Do you know what kind of letter style in which every part of a piece of letter begins at the left hand margin? (Single Choice) | |
| Indented Style | ||
| Modified semi-block style | ||
| v | Full block style | |
| Modified block style | ||
| Q | When you write an official letter in the indented style, which elements you should keep on the same vertical line down the page? (Multiple choices) | |
| Salutation | ||
| v | letterhead | |
| Recipient‘s address | ||
| v | complimentary close | |
| Q | Why do we need a fax cover sheet? (Multiple Choices) | |
| to decorate the document | ||
| v | to inform the receiver who sent the fax | |
| v | to ensure that the document arrives in the correct person‘s hand | |
| to show courtesy | ||
| Q | Of the email etiquettes listed below, which would be the worst way to deal with emails? (Single Choices) | |
| follow the official letter format | ||
| Only forward an email when necessary | ||
| v | use CAPITAL WORDS | |
| state the subject clearly | ||
| Q | n you write an official letter in the indented style or modified block style, you should put the sender’s information is on the right top corner. (True/False) | |
| v | True | |
| False | ||
| Q | You are writing to a foreign city government and tell them why they should recommend their business people to visit your city and consider investment in your city, Which order you should apply? (Single Choice) | |
| Time order | ||
| Process order | ||
| v | Importance order | |
| Spatial order | ||
| Q | When people write an email and want to reveal to whom they are sending a copy, which function do they use? (Single Choice) | |
| Re | ||
| Encl, | ||
| v | cc, | |
| Bcc, | ||
| Q | In a letter when do you use Best wishes or Best regards? (Multiple Choices) | |
| an external organization | ||
| v | a good friend | |
| whole departments | ||
| v | a colleague | |
| Q | When composing an email, which format you should adopt? (Single choice) | |
| text message format | ||
| v | official letter format | |
| official document format | ||
| memo format | ||
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